Privacy Policy

BACKGROUND:

This Policy applies as between you, the User of this Web Site and spy.family the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

 “Content”         

means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“Data”

It means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

“Account”          

Means collectively the personal information, Payment Information, and credentials used by Users to access Material and/or any communications System on the Web Site;

“Cookie”            

Means a small text file placed on your computer by spy.family when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyze their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your “Shopping Basket, Cart” etc.

 “Service”          

Means collectively any online facilities, tools, services or information that spy.family makes available through the Web Site either now or in the future;

“TOS”  

Means spy.family.

 “User” / “Users”           

It means any third party that accesses the Web Site and is not employed by spy.family and acting in the course of their employment; and

“System”           

It means any online communications infrastructure that spy.family makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“Web Site”       

Means the website that you are currently using (https://www.spy.family/) and any Other-domains of this site:

https://console.spy.family/
http://demo.spy.family/
We only gather data of our customers from the very first day up to 45 days, under the light of GDPR European LAW and the data would be removed automatically once limit approaches to 45 days. On the other hand user is free to remove its information/data when needed instantly without any restrictions.
 Without limitation, any of the following Data may be collected:

Name;

Date of birth;

Gender;

Job title;

Profession;

Demographic information such as postcode, preferences, and interests;
Contact information such as email addresses and telephone numbers;
The IP address (automatically collected);
Financial information such as credit/debit card numbers;
Operating system (automatically collected);
a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
Web browser type and version (automatically collected);
Our Use of Data
Any personal Data you submit will be retained by spy.family for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 1 months.
Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties.
All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
Internal record keeping;
Improvement of our products/services;
Transmission by email of promotional materials that may be of interest to you;
Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customize or update the Web Site.
Changes of Business Ownership and Control
spy.family may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted; you will be given the choice to have your Data deleted or withheld from the new owner or controller.

Third Party Web Sites and Services
spy.family may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising, and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that spy.family requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

 Your Right to Withhold Information
You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to sub
Submit Account information or other Data.
You may restrict your internet browser’s use of Cookies.
Controlling Access to your Data
Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
Use of Data for direct marketing purposes; and
Sharing Data with third parties
Security
Data security is of great importance to spy.family and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

Accessing your own Data
You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.

You have the right to ask for a copy of your personal Data on payment of a small fee.

Before the Web Site sets Cookies on your computer, you will be presented with a MESSAGE BAR requesting your consent to set those Cookies. None of the Cookies set by the Web Site jeopardize your privacy in any way and no personal data is collected. By giving your consent to the setting of our Cookies you are enabling us to provide the best possible experience and service to you through our Web Site. If you wish to deny your consent to the placing of Cookies, certain features of the Web Site may not function fully or as intended.
spy.family may set and access Cookies on your computer. All Cookies used by the Web Site are used in accordance with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. spy.family has carefully chosen these Cookies and uses them to facilitate certain functions and features of the Web Site. We also use Cookies for analytics purposes. These Cookies track your movements and activities on the Web Site and are designed to give us a better understanding of our users, thus enabling us to improve the Web Site and our services.
You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies; however, this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
Certain features of the Web Site depend upon Cookies to function and are deemed, within the law, to be strictly necessary. You will not be asked for your consent to place these Cookies however you may still disable cookies via your web browser’s settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.
You may delete Cookies at any time however you may lose any information that enables you to access the Web Site more quickly.
The Web Site uses the third-party Cookies. These Cookies are not integral to the services provided by the Web Site to you and may be blocked at your choosing via your internet browser’s privacy settings.
Convention Version of spy.family Privacy Policy
This policy elaborates the privacy practices adopted by spy.family (referred to as the ‘website’ for the purpose of this document) about obtaining and using the personal information provided by you to our website. In addition to that, this privacy policy also elaborates the options available to you relating to how we may use your personal information, and the way you can access and update the said information.

Changes to this Policy
spy.family reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

We do not allow anybody to monitor him without his/her written consent. In case we come to know the fact that one is using monitoring somebody without his/her written consent, we immediately cancel the license of the user, without paying any amount as a refund.

Information Collection and Use:

At spy.family, we collect two types of information from you:

Personal information which you voluntarily provide in case you register for our products or services.
Tracking and site usage information which is automatically collected as you visit our website.
In case you provide any of the above-mentioned information to us, it will be considered an agreement to our privacy policy. It is our policy to use the personal information provided by you in order to provide you with products and services you request us to provide. We do not allow any third party to use the personal information provided by you (except for the exceptional conditions mentioned in the ‘Legal Matters’ below). To protect your personal information, we make use of a variety of online security measures. Anyone can access our website, but in case you need to make an online purchase or subscribe to our newsletter, you need to provide us with your personal information, which may include your name, e-mail address, mail address, and other such personal information.Based on the personal information provided by you, we may send you a welcome e-mail, in order to verify your username and password. We may also communicate with you if you submit any inquiries with us, with regard to any information or service you may request or to make any changes to your ‘account’ on our website.In case you do not supply us with the information we ask us to provide, you may not be able to use some or all of the products and services offered by the website. We make every effort to keep confidential all the personal information provided by you. We do not allow any third party to use the personal information provided by you without your written consent. Much of the information provided by you may be ‘password protected,’ so you need to take special measures to make sure that the password remains secure. In case you use a public computer or share a gadget with others, do make sure that you log out of your account and close the browser after you access our website so that nobody else accesses your personal information. You’re responsible for the use of each of the passwords you create to access your account on our website.

Legal Matters:
spy.family considers your services to be totally private. In-case there is a change in the control of spy.family (such as by way of a sale or merger) or, personal information of the users will be transferred to the new owner of the website. We are not legally bound to notify our users of any such transaction. You may always change or remove the information provided by you by contacting us as mentioned below. In case the new owner posts a new Privacy Policy with new contact information, you may change the information provided by you or follow the new instructions posted by the new owner.

Tracking and Site information that is automatically collected:
We also do collect and store the automatically generated information as you navigate web pages on our website. An example of such information can be ‘log files’ about your computer’s internet connection, such as IP address, the length of time spent on the website, and the pages accessed during each visit. We may use such information to administer the site, gather broad demographic information, are analyze the trends, or track the user’s navigation through the website. IP address not considered to personally identifiable information except for the case when you request any premium service such as the newsletter e-mail. In general, aggregate information lets us measure the traffic on the website and improve the delivery of our web pages to the end user. In case we collect demographic information from you, such as your age or education, we will not let any other third party access such information in a way that you are identified as an individual. However, any information that might be shared will be of aggregate nature, until and unless we are required to share the information with any third party, under the conditions mentioned in the next section ‘Legal Matters.’ (‘Aggregate’ means any demographic information relating to the overall characteristics of a group.)

Verification Process of Target Device’s Owner and Buyer:
spy.family can do verification process for our records only, to make sure that our app is not involve in intrusive and illicit surveillance by any of our user. Therefore, we can verify buyer and target user, to make sure that using our app for legal purposes.

We required, Buyer Full name, Address, Cell Phone number, Target user’s Full name, Relation, Age and Target Cell Phone number, after that we will verify both cell phone number by SMS code or direct calling by persons to know he/she consent or willing to install this app.

If we not getting verification by 5 days of request, then we will suspend license and contact Target user to investigate further.

In-case if target user’s devices are being monitored by someone using the spy.family software without taking his/her consent, they can report abuse/Violation by below link and  just need to provide significant information. Report Abuse and Violation.

Cyber bullying and stalking activities falls under cybercrimes that damages the victims emotionally, mentally and physically. That’s why spy.family is always been the hardliner against the evil activities performed by the online predators and has developed tools to protect the children and facilitate the parents to do digital parenting.

Children’s online privacy information:
The website is not intended for use by children under the age of 18. We do not collect information from children or minors, knowingly. We ask parents and the legal guardians to monitor the internet usage of their children and to instruct their children, not to provide any information on our website without their permission, in order to help enforce our Privacy Policy.

Changes or updates to this Privacy Policy:
We may make changes to this policy at any time, so please do read this policy frequently. We will post the changes to our website, but we are not required to notify you of any such change. Any changes will affect all of the information we have collected from you previously, and also the information provided by you after any such change, and may also include additional use or disclosures of the information. If any of the changes constitutes a material change with regard to your personal information, the changes will be posted before they actually take place. We may post a notification regarding it on the website’s homepage. However, we are not obligated to do so. If you have any objection, do let us know so that we can remove the information we previously collected from you. Do note down the fact that the provision of the information is deemed as your consent to use that information according to the then-current privacy policy. To change the personal information provided to us by you, please contact us as instructed at the end of this Privacy Policy.

Our Commitment to data security:
We make use of security software, security hardware, and software update and network scanning procedures, in order to protect and secure the information under our control and follow the generally accepted industry standards. We collaborate with the third party service providers that use encryption and authentication to maintain the privacy of your personal information. If stored, we store personal information on systems behind firewalls, to which only limited personnel can gain access. Any of our employees with access to the personal information is obligated to protect the information in a way that is consistent with this Privacy Policy, and not use the information for any purpose, other than those relating to the services they need to perform for spy.family.

In case such employees fail to meet their responsibilities, they may be terminated or legal action may proceed against them. Despite the fact that we exercise advanced levels of security in maintaining the security of your data, no method of electronic storage or transmission of data over the internet is 100% secure, so we do not guarantee the security of the information sent to us over the internet.

Contact us: In case you have any queries regarding to this Privacy Policy, or intend to make any changes to the personal information provided to us, or remove the data from our database, do send us an e-mail at [email protected]. Do insert the words “Re: Privacy Policy” as the subject of the e-mail you send to us.