Welcome to spy.family ’s Cookie Policy (“Policy”).

This Policy provides you, as a user of spy.family’s service, with transparent and understandable information about the Cookies that spy.family uses and about their role. This Policy also contains information about options for configuring Cookies.

1. What are Cookies and other similar technologies?

Cookies are small text files stored in your computer’s browser. They are downloaded at the moment when you visit a website. This technology is useful because it allows a website to recognize a user’s device. To learn more, please visit www.youronlinechoices.eu or www.allaboutCookies.org, or use Google.

Other technologies are associated with the term “Cookies”; for example: – Mobile Device IDs (Identifiers); – Pixel tags; – Web storage.

Mobile Device IDs are, for example, the Universal Device ID (iOS, Apple) and Android Advertising ID ( Android , Google).

Pixel tags are small images (usually 1 pixel used to indicate that a webpage has been viewed. This technology is also used for emails and other Internet communications.

Web storage is space used on mobile devices or computer software.

In this Policy, we use the term “Cookie” to cover all the above mentioned technologies. However, we will try to provide detailed and understandable information about each of them, so that you will be informed about the opportunities associated with Cookies.

These small text files (Cookies) have various jobs. They make page navigation more efficient, we can remember your preferences, offer relevant information and improve your user experience.

There are several types of cookies, and they can be identified by several parameters. First are Persistent and Session Cookies. – Persistent Cookies – these files remain on your device until you delete them or after a certain amount of time has passed. – Session Cookies – these files are deleted as soon as you close your browser.

There are other parameters: – First-party Cookies – these files are set by the visited website (for example, when you are using spy.family) or are provided for us by a third party upon our request. – Third-party Cookies – these files are set by a party other than the website you are visiting. For example, if you visit the spy.family website and another party sets a Cookie, this would be a third-party Cookie.

Other options are as follows:

Strictly Necessary Cookies

Without Strictly Necessary Cookies, the service would not operate correctly. For example, we would not be able to provide e-billing, etc.

In simple terms, these Cookies exist so that you can use our services.

Performance Cookies
Performance Cookies collect information about when the user visits our site and how the visitor uses our services (e.g., which pages the visitor looks at, which errors they see and so on). This information is collected anonymously and allows us to improve our service

In this category are also web analytics services, which use Cookies to collect information to improve the website’s effectiveness (e.g., for creating tests about designs).

Please note that Cookies in this category do not include Cookies used for behavioral or targeted advertising networks.

Functionality Cookies

With this type of Cookie, we can provide a more personal service. This is possible because Functionality Cookies collect data about the choices you make (e.g., which language or region you choose).

Without this type of Cookie, we wouldn’t be able to remember your preferences. Functionality Cookies help us provide better services.

The information these Cookies collect may be anonymised. You do not have to worry that your browsing activity is being tracked.

Please note that this Cookie can be used for re-targeting or delivering a specific function, but in this case the file must be included in «Targeting or Advertising Cookies».

Targeting Or Advertising Cookies

Targeting or Advertising Cookies are used to deliver relevant advertisements. Without them, ads would not be relevant to you and your interests. At the same time, these files are used to measure the effectiveness of advertising campaigns and to limit the amount of time ads are shown to a specific user.

Usually, the website operator gives advertising networks permission to place advertisements. Cookies in this category allow us to remember your visit to the website and to share this information with advertisers or other companies.

Such Cookies are commonly linked to the site.

In simple terms, thanks to this type of Cookie, advertisements are more relevant to your interests.

2. How does spy.family use Cookies?

The Cookies mentioned above are used by us and by service providers acting on our behalf for the following purposes:

Strictly Necessary

Without Strictly Necessary Cookies, we would not be able to operate the spy.family Service as you have requested. Thanks to these Cookies, we can recognize which type of user you are and, based on this information, provide you with our services.

Performance / Analytics

Cookies and similar technologies are used to analyze how the spy.family Service is accessed, used or performing.

This information is used to operate and maintain the spy.family Service. It is also used to continually improve our services.

We may also obtain information from other communications we send to you, including whether you opened/forwarded a newsletter or clicked on any of its content. Through this information, we understand how effective our communication is and are able to deliver suitable content.

Functional

These Cookies allow us to provide our service according to your preferences.

For example, we remember your user name, customizations and so on. When you return to our website, we use Functional Cookies to provide the best personal service for you.

Targeted Advertising

We use Targeted Advertising Cookies to serve you with advertisements that may be relevant to you and your interests. This also includes an interest-based advertising system.

Third Party

Our business partners and affiliated companies could be allowed to use Cookies or similar technologies. This may be done inside or outside the spy.family Service. It is done for the same purposes identified above, including collecting information about your activities on the Internet over time and across websites, software programs, mobile applications, and/or devices.

spy.family Ads

To promote the spy.family Service, we work with advertising networks, application developers, website publishers and other service providers. Cookies allow us to regulate the advertisements you receive and to measure advertisements’ effectiveness.

We use Cookies and similar technologies to serve you with advertisements – on other websites, applications and devices – that may be relevant to you and your interests.

3. How to manage your Cookie preferences

You can manage your settings in the browser on the computer or mobile device.

Browser Cookies

At any time, you can change or withdraw your consent to use Cookies. Use your web browser settings to accept, refuse and delete Cookies.

To do this, follow the instructions in your browser. As a rule, the settings for Cookies are located in the “Tools”, “Edit” or “Help” tabs.

You may not be able to use all the features of the spy.family website if you set your browser to refuse Cookies.

For more information, visit www.allaboutcookies.org or www.youronlinechoices.eu, or use Google.

Mobile Identifiers

The operating system (Android, iOS, etc.) installed on your mobile device may have features that allow you to refuse personalized advertising. It can also provide other options for resetting your mobile identifiers. Following are the options for the most common devices: – On iOS devices, use the “Limit Ad Tracking” setting; – On Android devices, use the “Opt Out of Interest-Based Ads” setting.

This allows you to limit sharing and distribution information about your device.

4. Updates to this Policy

We reserve the right to change this Policy.

If we make a material change, we will notify you by displaying a prominent notice within the spy.family Service. This notification may be done in advance.

To learn more, please contact us.

5. How to contact us

Thank you for reading this Cookie Policy. Contact us with any questions about the Policy or visit our Support Center: https://spy.family/support.

We work for you and hope you enjoy spy.family!

Data Types We Collect and the Ways We Use Them

The only data types we collect are marketing data vital for updates or promotional offers, and minimal personal information (name, address, telephone number & email address). The latter is provided on the check-out page, as we need it to create an account. No such data are disclosed to the third parties; they are treated as anonymous statistics.

MARKETING

In case we haven’t secured your opt-in consent to receive such information, we will not send you any marketing materials or personal data. You can opt for unsubscribing from these materials any time by following the instructions included in the e-mail, or send a reply with a specific request.

COOKIES AND LOG FILES

We use cookie technology as part of our Site’s statistical reporting. A cookie is a small text file stored on your computer by a Site to help keep track of different things to personalize your online experience. A cookie itself does not contain or collect information; it can help a Site deliver a more user-friendly service. Cookies are central to the customization of the Internet and online behavioral advertising. We gather statistical data on which pages are visited, what is downloaded, the Internet provider’s domain name and country of the visitors, as well as the addresses of sites visited immediately before, and after, coming to spy.family.

We also use standard Web server log files. With their help, we count how many people visit spy.family and evaluate our Site’s technical capacity in order to continually enhance it. We try to arrange the pages in the most user-friendly way, to keep the site browser-friendly and to improve the usefulness of the pages for our visitors. It’s site traffic, not information on visitors, which comes into the focus of our attention.

Google Analytics helps us measure the effectiveness of our advertising, as well as simplicity and efficiency of our Site’s usage.

In case you still have questions on cookie policy, visit http://www.theeucookielaw.com to find more detailed answers.

LINKS TO OTHER SITES

Our Users may find advertising or other content on our Site that is linked to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by the Sites linked to or from our Site. In addition, these sites or services, including their content and links, may change occasionally. These sites and services may have their own privacy policies and customer service policies. Your browsing through and interacting with any other Site, including Sites, which are linked to our Site, is subject to that Site’s own terms and policies. If you submit personal information to any of those Sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Site you visit.

SECURITY

We adopt appropriate data collection, storage and processing practices and security measures to protect your personal information, username, password, transaction information and other data stored on our Site against unauthorized access, alteration, disclosure or destruction.

Although we will exercise high levels of care in providing secure transmission of information between your computer and our servers and in storing that information on our systems, no method of transmission over the Internet, or of electronic storage, is 100% secure. As such, we cannot ensure or otherwise guarantee the security of information transmitted to us over the Internet.

ACCESS RIGHTS

You have the right to ask us to give you a statement about your personal data we process. You may rectify your data, delete your information, withdraw your consent given for processing personal data, or remove your name from our mailing lists.

CONTACT US

If you have any questions about our information privacy practices, please contact us [email protected]

COOKIES USAGE CONTROL

Some browsers will let you block cookies that do not meet your privacy preferences. If necessary, you can stop accepting new cookies, be notified when you receive a new cookie, and disable existing cookies. Disabling all cookies could significantly affect your web browsing, rendering it impossible to take full advantage of all of our Site features. Be informed that some parts of our Site require your accepting cookies for it to work in a proper mode. Cookies can be removed or declined by changing your web browser settings any time you wish. For more information, please visit www.allaboutcookies.org and/or www.youronlinechoices.com

DISCLAIMER

You are advised that it is considered a violation of United States federal and/or state law in most instances to install surveillance software, such as the spy.family Software, onto a mobile phone or other device for which you do not have proper authorization, and in most cases you are required to notify users of the device that they are being monitored. Failure to do so is likely to result in violation of applicable law and may result in severe monetary and criminal penalties imposed on the violator. You should consult your own legal advisor with respect to legality of using the spy.family Software in your jurisdiction prior to downloading and using the spy.family Software.